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    Settings & integrations

    Workspace settings

    Maintain the workspace name and supported reply preferences.

    English · 2 min read
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    Workspace identity

    Owners and admins can edit the workspace name in Settings → Workspace. Verify which workspace is selected before saving. The selected workspace and account’s default-workspace preference are different concepts.

    Tone and automatic replies

    Choose the available tone and review the automatic-reply preference. Automatic-reply-off means it must not be overridden by aggressive AI settings. Use AI Behavior for the detailed approval expectations.

    After a change

    Check the saved values. Settings can save independently; do not assume one success notice proves every separate preference changed. A saved communication preference does not establish an enabled external channel.

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