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    Help & troubleshooting

    Get support

    Ask for help with the context needed to investigate safely.

    English · 2 min read
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    Contact HostPilot

    Email support@gethostpilotai.com. Describe the page, action, approximate time, displayed problem and the selected workspace name when safe. Mention whether the problem repeats.

    Keep sensitive information out

    Never send passwords, verification or recovery links, access codes, payment-card details or confidential guest information. If a screenshot helps, remove customer identifiers and sensitive content first.

    Billing and managed setup

    Use support for existing paid-plan changes, billing questions, managed WhatsApp enablement or pending integration verification. Support contact is not a guaranteed priority response-time commitment.

    Data and privacy requests

    Contact the same address for access, correction, deletion or other privacy requests. Explain the request using your account’s ordinary contact information, without sharing authentication secrets.

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